Massage sessions will begin and end at the scheduled time. Sessions that begin late due to the client's late arrival will end at the scheduled time, and the client will be billed for the full time.

All clients will be treated with respect and dignity. Personal and professional boundaries will be respected at all times.

Clients must provide an accurate health history and agree to inform their therapist of any updates or changes to their health / medical conditions.

Any client with a contagious condition including common cold, coronavirus, influenza, stomach flu, meningitis, shingles, contagious skin conditions, etc. must not attend appointments, but call to inform the therapist before the scheduled time, ideally 24 hours notice. Clients may reschedule their appointment after the contagious condition has resolved.

Massage therapists only provide therapeutic massage and modalities that are within the scope of practice for this qualified professional. Clients with acute injuries or conditions that are outside of the scope of practice for massage should consult with their doctor.

All clients will be appropriately draped with a sheet and/or towel at all times during the massage session. Only the area(s) of the body that are currently being worked will be exposed.

Client privacy and confidentiality will be maintained at all times. The General Data Protection Regulations (GDPR) will be followed to protect clients personal data.

Any client who is under the influence of drugs or alcohol will not be seen.

Clients are expected to be clean and have showered prior to receiving massage (on same day).

All clients are provided with a professional massage that focuses on the needs of each individual client.

Harassment of any kind will not be tolerated and the session will be terminated if this occurs, or if the practitioner's safety is compromised in any way.

Clients are asked to avoid a heavy meal during the two hours prior to receiving massage.

Appointments are confirmed one to two days prior to the scheduled appointment.

We require at least 24 hours notice to cancel an appointment. Clients who cancel an appointment with less than 24 hours notice will be billed 50% of the price for the scheduled service.

Payment will be required to be made prior to any treatment.